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The Twelve Concepts of Service
and General Warranties
The Twelve Steps and Twelve
Traditions are guides for personal growth and group unity. The Twelve Concepts are
guides for service. They show how Twelfth Step work can be done on a broad scale and
how members of a World Service Office can relate to each other and to the groups, through
a World Service Conference, to spread Al-Anon's message worldwide.
The Twelve Concepts of Service
- The ultimate responsibility and authority for Al-Anon world services belongs to the
Al-Anon groups.
- The Al-Anon Family Groups have delegated complete administrative and operational
authority to their Conference and its service arms.
- The right of decision makes effective leadership possible.
- Participation is the key to harmony.
- The rights of appeal and petition protect minorities and assure that they be heard.
- The Conference acknowledges the primary administrative responsibility of the
Trustees.
- The Trustees have legal rights while the rights of the Conference are traditional.
- The Board of Trustees delegates full authority for routine management of the Al-Anon
Headquarters to its executive committees.
- Good personal leadership at all service levels is a necessity. In the field of
world service the Board of Trustees assumes the primary leadership.
- Service responsibility is balanced by carefully defined service authority and
double-headed management is avoided.
- The World Service Office is composed of selected committees, executives and staff
members.
- The spiritual foundation for Al-Anon's world services is contained in the General
Warranties of the Conference, Article 12 of the Charter.
General Warranties
In all proceedings the World
Service Conference of Al-Anon shall observe the spirit of the Traditions:
- that only sufficient operating funds, including an ample reserve, be its prudent
financial principle;
- that no Conference member shall be placed in unqualified authority over other members;
- that all decisions be reached by discussion vote and whenever possible, by unanimity;
- that no Conference action ever be personally punitive or an incitement to public
controversy;
- that though the Conference serves Al-Anon, it shall never perform any act of government;
and that like the fellowship of Al-Anon Family Groups which it serves, it shall always
remain democratic in thought and action.
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